Privacy Policy

The Kosher Safari ("we", "our", or "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the South African Protection of Personal Information Act (POPIA).

1. Who We Are

The Kosher Safari is a bespoke luxury safari company based in South Africa, operating at https://thekoshersafari.com. Our contact email is info@thekoshersafari.com.

2. What Information We Collect

We collect information you provide directly to us:

• Contact & enquiry forms: name, email address, phone number, travel dates, group size, and any details you include in your message.
• Quiz responses: travel preferences you share via our safari planning quiz.
• Booking & payment: billing details processed securely via Stripe (we do not store card numbers).
• Email subscriptions: email address if you sign up for our newsletter.

We also collect information automatically:

• Usage data: pages visited, time on site, and browser/device type via Google Analytics.
• Cookies: session cookies for site functionality and analytics cookies (you can opt out via your browser settings).

3. How We Use Your Information

• To respond to enquiries and send you a bespoke safari proposal.
• To process bookings and payments.
• To send newsletters and travel updates (only if you have opted in).
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Contractual necessity: to fulfil a booking or respond to an enquiry.
• Legitimate interests: to operate and improve our business.
• Consent: for marketing emails and non-essential cookies.

5. Who We Share Your Data With

We do not sell your personal data. We share it only with trusted service providers who help us operate:

• Supabase — secure database hosting (EU/US)
• Stripe — payment processing
• Resend — transactional email delivery
• Cloudinary — media storage
• Google Analytics — anonymised website analytics

Each provider is bound by its own data processing agreement and complies with GDPR.

6. Data Retention

We retain enquiry data for up to 3 years. Booking records are kept for 7 years as required by South African financial regulations. You may request deletion at any time (see Section 8).

7. International Transfers

Some of our service providers process data outside of South Africa or the EU. Where this occurs, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decisions).

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@thekoshersafari.com.

9. Cookies

We use essential cookies for site functionality and optional analytics cookies via Google Analytics. You can disable analytics cookies by installing the Google Analytics Opt-out Add-on or adjusting your browser settings.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy questions or requests, contact us at info@thekoshersafari.com.